Contact Us - PIONEER-AV SUPPORT

Wie können wir helfen? *

Serial number

Order number

Model name *

EAN

Purchase date

Company name *

VAT reg. no. * Please specify your VAT registration number.

Address

Address 2

ZIP code

City

Country

Company Website Please tell us your company websites URL.

Organisation Please tell us if you are part of a purchase group or similar, if not leave empty.

Membership No. If you are part of a purchase group or similar please let us know your membership number.

Sales type Please tell us how you sell your goods.

Online Store URL Please specify the URLs you are using for sales.

Categories of interest Tell us which product categories you are most interested in.

Trade license * Please upload a copy of your trade license

Companies register abstract Please upload a copy of your copanies register abstract.

Payment type Please choose your preferred payment type.

Bank account name Please specify the name officially used for your bank account.

Bank account IBAN Please specify your IBAN

Bank account BIC/SWIFT Please specify your BIC/SWIFT.

Contact person * Please tell us your contact details.

Phone number

Language *

Role Please specify your role within your organisation.

Terms & Conditions Please read our T&Cs carefully and confirm to proceed with your registration.

Terms & Conditions / AGBs

Main business Please tell us your main business focus.

eMail for invoices Please specify the eMail you want invoices to be sent to.

eMail for delivery notes Please specify the eMail you want delivery notes to be sent to.

Date received When did you receive the unit for inspection in your location?

IRIS Code Please specify the IRIS code.

Should you require help to find the correct IRIS code, please use the following selector:

IRIS SELECTOR

Used Spare Part Please specify the Spare Part used.

Repair Fee Please select the fee you would want to charge us in accordance with our agreement.

Transportation Fee Please select the fee you would want to charge us in accordance with our agreement.

Repair Processing Consent We require you to read and confirm as well as upon request provide proof of proper handling of this repair claim in accordance with the Repair Claim Terms & Conditions.

Terms & Conditions

Department *

Name *

Email *

Subject *

PickUp Address

Repair Reference Number Please specify your reference number indicating this case.

Dealer Reference *

Dealer Name *

Dealer Address (Street)

Dealer Address (ZIP/City)

Brand *

Model Code/Name Please spedify the model code or name as stated on the product.

Aqipa product code If available please specify the Aqipa product code. This helps us speeding up the process.

Purchase Date Please specify the date of purchase as stated on the receipt. Only purchase dates not older 2 years are valid.

Purchase Receipt Please upload a proof of purchase stating the purchase date.

Serial Number Please specify the serial number on the product.

Spare Part Available Please let us know if you should not find an appropriate spare part to be available.

Aqipa Spare Part Code If available please specify the Aqipa spare part code. This helps us speeding up the process.

Customer Wish

Message *